Frequently Asked Questions
Everything you need to know about your Hope Rings experience.
What materials are Hope Rings made from?
Our rings are crafted from high-quality materials including 925 sterling silver, 14k gold plating, and ethically sourced gemstones to ensure lasting durability and shine.
How do I find my correct ring size?
We provide a comprehensive sizing guide on each product page. You can measure your finger using a piece of string or a flexible tape measure and compare it to our international size chart.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that personalized or custom-engraved rings are final sale.
Are your jewelry pieces water-resistant?
While our rings are designed for daily wear, we recommend removing them before swimming, showering, or using harsh chemicals to maintain the integrity of the metal and stones.
Do you offer a warranty on your products?
Yes, every Hope Ring comes with a 12-month manufacturer's warranty that covers any defects in materials or craftsmanship from the date of purchase.